Client Services Manager

Client Services Manager
£37,500 DOE + car allowance
Permanent
Nottingham – Flexible working/Hybrid
Full Time Monday – Friday

Due to growth and continued success our client is looking to hire a relationship led individual to nurture and expand their client base.
The successful Client Services Manager will thrive on building meaningful client relationships based on trust and longevity. You will support the project lifecycle of the installation of technically innovative products and services to businesses across the UK.

What will the role involve?

• Act as the primary point of contact throughout the project lifecycle
• Identify opportunities for upselling and cross selling additional products or services
• Collaborate with individual departments including Sales and Marketing to align with business goals
• Prepare and present project reports and updates
• Monitor client satisfaction and identify opportunities for improvement

• Proven experience in a client services capacity; account management, sales or similar
• Previous experience in a B2B environment
• Strong interpersonal skills with the ability to build positive client relationships
• Commercially astute with a sale orientated approach
• Excellent problem solving and organisational skills
• Experience using CRM software (salesforce or similar)

• Vibrant culture based on trust and respect.
• Hybrid working with flexibly either from home or office to complement work/life balance.
• Working as part of an established team of likeminded, driven high performing individuals.
• Investment in your learning and development.
• Growing and ambitious company offering exciting career trajectory!