Operations Administrator

Operations Administrator x 2
£11.86 per hour
Nottingham / Hybrid working
Monday – Friday 9 am-5 pm 

Temporary Contract - ASAP start to 31st March 2025

Harper Recruitment Group is working in partnership with a leading financial services organisation based in Nottingham City Centre. We are looking for 2 Administrators to support the Operations team.

What will the role involve?

• To support in gathering missing information and contributions.
• Investigating and managing cases to resolve missing payments
• Actioning case resolution processes which may include written and verbal Client contact
• Supporting the exits team with managing leavers
• Processing invoices
• Producing correspondence and confirmation via email
• Providing an excellent experience for all Clients whilst working to timescales and productivity benchmarks
• Recording all contact notes accurately into the CRM system
• Adhering to company processes and guidelines at all times
• Other administrative / client support duties as required

Who are we looking for?

• Excellent attention to detail
• Proven administrative experience
• Strong communication skills both written and verbal
• Proficient user of Microsoft Excel, basic formulas, and V Lookups.

Company Perks:

• Hybrid working – Mondays & Wednesdays in the office, rest from home (after approx 2 weeks training)
• Free lunch provided on Mondays & Wednesdays
• Modern and friendly office environment

• To apply, submit your CV today!